When we collect personal data and what personal data we collect
We may collect information you have supplied via this website, such information includes your name, postal address, e-mail address and telephone number. We gather this information in order to respond to your enquiry. We may retain client or potential client data in our database.
Other information collected via our website and cookies
How we use your personal data
We may use your data to send you information, for example to respond to an enquiry, send you newsletters or to release an announcement.
Where we store your personal data and how it is kept secure
Your data is stored on our central database. This is a secure database with access limited only to those who need to use it as part of their job role. We are committed to maintaining the confidentiality of your data.
Who we share your personal data
We do not share your data with anyone.
How long we keep your personal data
We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any [legal, accounting or reporting requirements]. For example, if we receive an enquiry via email we will keep the data until removal or erasure is requested.
Rights in relation to the personal data we hold
You have the right to:
+ Request access to your personal data (data subject access request). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
+ Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, through we may need to very the accuracy of the new data you provide to us.
+ Request erasure of your personal data, this enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing, where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Please note we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of request.
+ Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
+ Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
– If you want us to establish the data’s accuracy;
– Where our use of the data is unlawful but you do not want us to erase it;
– Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims;
– You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
+ Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
+ Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
You have the right to complain to the Information Commissioner about the way in which we collect and use your personal data: www.ico.org.uk/concerns or telephone 0303 123 1113.