abm catering have once again successfully passed our ISO 9001 audit retaining our Quality Management Systems accreditation for both abm catering and Stoke City Football Club Training Ground.
ISO 9001 is the international standard that specifies requirements for a quality management system (QMS). Organisations such as abm catering use the standard to demonstrate the ability to consistently provide products and services that meet the customer’s and regulatory body’s requirements.
This internationally recognised standard has been proven to improve a company’s image, processes, customer satisfaction, company culture and employee engagement. Something abm catering strive to always retain and improve.
We asked Clare Hanna, Health & Safety Manager, why this accreditation is so crucial to our business, she said: “It is the prime objective of abm catering to provide and consistently achieve the highest possible standards of food and service. We aim to ensure that we provide excellent meals that are flexibly designed to meet the needs and expectation of our clients and customers.
“Our quality goal is to continuously achieve these aims in the most cost-effective manner. We are committed to maintaining a quality system that complies with the requirements of ISO 9001:2008 and going forward with ISO 9001:2015.
“Over the past couple of days, we have successfully passed our surveillance audits at abm catering and at Stoke City Training Ground.”
abm are extremely proud of this achievement and our focus on quality and customer requirements. abm work with all of our clients to ensure the same quality on their sites and that we are meeting their needs as a business. abm believe our clients deserve the best and we express this in every aspect of our service, that is why we provide a high-quality service that brings the best in fantastic, quality and innovative food.